GENERAL
We recognise that your privacy is very important and we are committed to protecting
the personal information we collect from you.
The Privacy Act 1988 (Cth) (Privacy Act) and the National Privacy Principles (NPP's)
govern the way in which we must manage your personal information and this policy
sets out how we collect, use, disclose and otherwise manage personal information
about you.
We encourage you to check our web site regularly for any updates to this privacy
policy.
COLLECTION
TYPES OF INFORMATION COLLECTED
We may collect and hold personal information about you, that is, information that
can identify you, such as your name, address, other contact details and other information
relevant to providing you with the services you are, or someone else you know is,
seeking.
PURPOSE OF COLLECTION
Generally, we will collect and use your personal information for one or more of
the following reasons:
providing services to you or someone else you know;
processing an application you have made;
acting as your agent if you request us to do so;
undertaking various activities required by law;
providing you with information about other services that we, our related entities
and other organisations that we have affiliations with offer, that may be of interest
to you;
providing you with promotional information about us;
facilitating our internal business operations, including the fulfilment of any legal
requirements; and
analysing our services and customer needs with a view to developing new and/or improved
services.
METHODS OF COLLECTION
Personal information will generally be collected directly from you through the use
of any of our standard forms, over the internet, via email or through a telephone
conversation with you. There may, however, be some instances where personal information
about you will be collected indirectly because it is unreasonable or impractical
to collect personal information directly from you. We will usually notify you about
these instances in advance, or where that is not possible, as soon as reasonably
practicable after the information has been collected.
FAILURE TO PROVIDE INFORMATION
If the personal information you provide to us is incomplete and/or inaccurate, we
may be unable to provide you, or someone else you know, with the services you, or
they, are seeking.
INTERNET USERS
If you access our web site, we may collect additional personal information about
you in the form of your IP (Internet Protocol) address and domain name.
Our web site uses cookies to identify users. Cookies do not identify you personally,
we use them to monitor usage of our web site.
USE AND DISCLOSURE
Generally, we only use and disclose personal information about you for the purposes
for which it was collected (as set out above). Although, we may disclose personal
information about you to:
service providers, who assist us in operating our business. These service providers
may not be required to comply with our privacy policy;
other service providers, who provide the various services that you have requested
and we have arranged. These service providers may not be required to comply with
our privacy policy;
a purchaser of the assets and operations of our business, providing those assets
and operations are purchased as a going concern; and
our related entities and other organisations that we have affiliations with for
the purposes of providing you with information about services and various promotions
that might be of interest to you.
AMG Australia may from time to time send to its customers general marketing material.
Upon request to AMG Australia, the Company is agreeable to removing you from our
marketing campaigns.
If you wish to opt out please contact AMG Australia.
SECURITY
We store your personal information in different ways, including in paper and in
electronic form. The security of your personal information is important to us. We
take all reasonable measures to ensure that your personal information is stored
safely to protect it from misuse, loss, unauthorised access, modification or disclosure,
including electronic and physical security measures.
ACCESS
You may access the personal information we hold about you, upon making a written
request. We will endeavour to provide you with access to the information requested
within 30 days. We may charge you a reasonable fee for processing your request.
We may decline a request for access to personal information where the Privacy Act
requires us to do so.
If, upon receiving access to your personal information or at any other time, you
believe the personal information we hold about you is inaccurate, incomplete or
out of date, please notify us immediately. We will take reasonable steps to correct
the information so that it is accurate, complete and up to date.
LINKS TO OTHER WEBSITES
Our web site may contain links to other web sites. We are not responsible for the
privacy practices of linked web sites and so linked web sites are not subject to
our privacy policies and procedures.
FEEDBACK
If you have any queries or concerns about our privacy policy or the way in which
we handle your personal information, please contact us at:
Street address: 2/85 New South Head Road, Rushcutters Bay, NSW 2011 Australia
Email address: sales@amgaustralia.com
Telephone: +61 2 9326 1904
MORE INFORMATION
For more information about privacy in general, you can visit the Federal Privacy
Commissioner's web site at www.privacy.gov.au